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About

Newcastle Connections is a boutique charter and transfer service company. We provide transport options all around the Hunter Valley, Newcastle, Central Coast and and Sydney’s major travel destinations. We offer a wide range of services, to ensure you meet your travel agenda with time to spare and enjoy the peace of mind of starting your next holiday or business adventure from your door step.

Newcastle Connections offer comparative prices with personalised packages, and seeing you arrive safe at your final destination is our number one priority. Our operation is to deliver a service with experienced drivers in our up-to-date fleet to meet your travel needs. With a 5 Star Ancap Safety rating, expert drivers who are friendly and experienced, accessibility and family transport options, we have you covered so you can travel with peace of mind.
Newcastle Connections also has a dedicated Unique Experiences arm – Hunter Valley Winery Tours.
Hunter Valley Winery Tours offers all kinds of shared, private or customised weekend packages and day tours of the Hunter Valley. We know all there is to know about having the time of your life soaking in the best this extraordinary region has to offer.
Browse our full selection of services below.

Newcastle Connections Services

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PRIVATE TRANSFERS
Enjoy travelling independently to your destination with Newcastle Connections Private Transfers. Private cars or buses for groups of all sizes. Pick up directly from your home and delivery straight to your destination, on your schedule.
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EVENT TRANSFERS
Our event transfer services aid large groups of 10 -200 + people travelling for planned social and business occasions. Whether the main event is a wedding, concert, sporting competition, business conference or special affair, Newcastle Connections takes care of the organisation and well being of all those involved.
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SHARED SHUTTLE BUS
Shuttle Bus Transfers are a shared service, with multiple clients and pick up points along the way. Running multiples times each day between Newcastle, Sydney and the Central Coast the shuttle bus is an excellent option for the budget-conscious traveller.
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EXPRESS CRUISE SHUTTLE BUS
Newcastle Connections Express Cruise Shuttle Services runs daily for the whole cruise season! Our set-price shuttle means you can travel cheaply and ensure you get there on time. Departing from various locations around Newcastle and the Hunter region and run directly to Sydney Cruise Terminals.
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Hunter Valley Winery Tours Services

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GROUP GETAWAYS & WEDDING PACKAGES
Customisable packages, group discounts, accommodation deals and speciality tours. We can help organise accommodation for your guests, transport from as far as Sydney, including airport and home pick-ups, and sort out all the transport on the big day so no one gets left behind!
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HEN’S WEEKEND PACKAGES
Our Hen’s packages are fun, classy, and sure to be an event your bridal party will remember forever. Hunter Valley weekends away, day tours, spa pamper sessions, wine tours, champagne, chocolates & cheese! We’ll even set up your accommodation and provide you with breakfast hampers and in-house morning massages.

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PRIVATE WINE TOURS
Create your perfect Hunter Valley experience.
Select from our partner vineyards, choose your restaurant, add in cocktail making, cheese making, chocolate tasting – the options are endless!

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SHARED WINE TOURS
Make new friends and experience the best the Hunter Valley has to offer! Come along on one of our pre-packaged tours to the the Hunter Valley. Tours can include lunch or not, but all include tasting the region’s finest wines (or beers) and spirits, and a chance to browse local produce and learn the history of the Hunter Valley.

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Frequently Asked Questions

How do I get in contact with my driver?

When using this service, we ask that your mobile phone be turned on. This ensures your driver can stay in contact with you and successfully confirm a meeting point. Upon a return service, you will be met by one of our drivers with your name on a signboard. Our goal is to get you home as efficiently and smoothly as possible.

What hours do Shuttle Buses and Private Transfers operate?

We aim to meet all major Flight and Cruise timeframes, so Newcastle Connections operates at the times that you need. We operate seven days a week, from early in the morning until late at night, with flexible arrangements to suit your travel agenda. Call Newcastle Connections on 1300 715 552 to discuss your requirements.

How much time do I have to pay for my Confirmed Booking?

Newcastle Connections will not follow through with a service unless payment is made three days before the date of your booked service. This can be paid via our Online Booking System, over the phone via 0456 667 773, or via Direct Deposit into our nominated bank account.

Where do I find the Shuttle Bus at the Airport?

Our team will be in contact 24 hours prior to your trip via automated SMS to ensure a time is confirmed. Half an hour prior to pick-up, your driver will contact you via phone to notify you they are on their way. Our fleet of vehicles can be sighted with the Newcastle Connections logo, and our driver will stay in contact via mobile phone to make your terminal transfer hassle-free.

How do I cancel my booking?

Cancellations prior to 48 hours of the booking confirmation date will be refunded, less $10.00 for administration fees. Cancellations made with less than 48 hours’ notice are non-refundable.

How much luggage can I bring on-board your service?

All luggage taken on board a Newcastle Connections vehicle is to be as per your Cruise Line or Airline requirements. If we are not notified of any additional luggage, i.e. oversized or extra bags, walker, wheelchair, golf clubs, surfboard prior to pick up, these items may not be accommodated.

My child is travelling with me – do you offer Booster Seats?

All Child Car Seats are FREE in each of Newcastle Connections services, with all age brackets accommodated for. Simply specify the age of the child travelling with you upon booking; we’ll take care of the rest.

How far in advance can I book a service?

We recommend booking your Transfer or Event Travel as soon as possible, so you can focus on the finer details while we ensure your transportation is seen to with the highest level of care.

Testimonials

Thank you for your booking confirmation it was very assuring leading up to our transfer. Our driver Pat was there to meet us and we made good time arriving home. Pat was very pleasant and helpful. I wouldn't hesitate to recommend you service to friends. Again, thank you.

Jean Rowland

June 2018

Disabled Passengers are Special. I am on a walker and so when I contacted Newcastle Connections they treated my problem with sensitivity and ease. My wife and I travelled to Rydges Airport hotel last December. We were picked up on time and transported in a comfortable bus driven by a careful and pleasant driver. The cost is very affordable for the service without problems for you. We appreciated this service so much we will use them to travel to and From Kingsford Smith Airport in October/November this year. Keep up this service and you will have many happy passengers.

Terry Hampton

April 2018

Great service
Have used this service multiple times for transfer from home to Sydney. Always on time. Genuine value and reliable service.

Rowan Butt

May 2018

Welcome sight at airport and a smooth ride home. We booked a private transfer from Sydney International as we had a late night arrival after a long flight, and were keen to get home. We were not disappointed, receiving a text message from our driver while we were at the luggage carousel, then greeted in arrivals with our name clearly displayed. Our driver took my suitcase for me and we were quickly seated in the car, which was very clean and comfortable, for a pleasant drive home. The driver was excellent, stayed within the speed limit all of the way, and we were so glad that we chose to travel home rather than stay in Sydney overnight. I would certainly travel with Newcastle Connections again.

Marion Gillespie

May 2018

Terms & Conditions

 

Cancellation Policy

Cancellations prior to 48 hours of the booked service date will be refunded, less 25% for administration fees. Cancellations made with less than 48 hours’ notice will not receive a refund. If there is any reason you are unable to see out your booking, we ask that you call us to arrange a different date/time or to cancel with as much notice as possible.

 

Change Fee

Changes made to your Confirmed Booking prior to 48 hours of your scheduled service time can be made upon assessment of availability. Any changes made within 48 hours of the scheduled service time are subject to fees and availability at Newcastle Connections discretion.

 

Contact Information

Newcastle Connections will only contact you using the mobile phone number given to us when booking your service. Please ensure that your mobile phone is operational at the time of pickup. Newcastle Connections reserves the right to cancel the booking with no refund if you are unreachable at your designated pick up time.

 

Service Interruptions

Service times, either Drop Off and Pick Up slots, designated by Newcastle Connections are approximate. We do not take responsibility for delays due to traffic or late guests.

 

Failure to Meet Scheduled Pick Up

Newcastle Connections will supply a Pick Up and Departure time for each of your locations. If you and the members of your party are not ready by the specified time, Newcastle Connections reserves the right to cancel the service, with no refund to be given.

 

Connection Delays

Whilst our team completes your Booking Confirmation, we ask that you provide us with your correct Flight Details, specifically the number and arrival/departure times. This crucial information helps our drivers to monitor flight delays, with Newcastle Connections unable to hold liability for errors or cancellations that may occur.

Delays hold a fee of $15 per hour for each additional hour our driver must wait to see the transfer to completion.

 

Luggage

All luggage taken on board a Newcastle Connections vehicle is to be as per your Cruise Line or Airline requirements. If we are not notified of any additional luggage prior to pick up these items may not be accommodated. These may include:

  • oversized bags
  • extra bags
  • walkers and wheelchairs
  • golf clubs
  • surfboards
  • strollers and prams

 

Travel Insurance

We do not take any responsibility for unforeseen circumstances when you travel with Newcastle Connections. We ask that your Travel Insurance is up to date, so that yourself and our business are not at fault for anything within your policy.

 

Public Holidays

All transfers and packages booked on a public holiday incur a 10% surcharge. This is stated when completing your booking and will be outlined in your Newcastle Connections invoice.